Cookie Policy

1. Introduction

This Cookie Policy explains how ("we", "us" or "our") uses cookies and similar storage technologies on quorendalodge.com (the "Site"). It should be read alongside our Privacy Policy, which sets out how we handle personal data collected through or in connection with the Site.

We are committed to being transparent about the technologies we deploy and to giving you meaningful control over any that are not strictly necessary for the Site to function. Optional storage technologies remain switched off until you actively accept them through our consent tool.

By continuing to use the Site after reviewing this policy and the choices presented in our consent banner, you acknowledge that you have been informed about the cookies described herein.

2. What Cookies and Similar Technologies Are

A cookie is a small text file that a website places on your device (computer, tablet, smartphone or similar) when you visit. Cookies allow the website to recognise your device on subsequent visits or across different pages within the same visit, and to remember information about your preferences or actions.

In addition to cookies, we may make use of related storage mechanisms, including but not limited to:

• Session storage — data held only in your browser's memory for the duration of a single browsing session and deleted when you close the tab or window.
• Local storage — data written to your device that persists beyond a session, similar to a persistent cookie but managed differently by the browser.
• Pixels and web beacons — small, often invisible images or code snippets embedded in pages or emails that can confirm content has been loaded or a link followed.
• Scripts — fragments of code loaded by a webpage that may read or write storage data on a third party's behalf.

For simplicity, we use the word "cookies" throughout this policy to refer collectively to all of the above technologies unless we specifically distinguish between them.

3. Categories of Cookies by Purpose

We group cookies into four functional categories. Your consent status for each category is managed through our on-site consent tool.

3.1 Strictly Necessary Cookies

These cookies are essential for the Site to operate correctly and securely. They enable core features such as page navigation, secure areas of the Site, form submission, load balancing and fraud prevention. Because they are necessary to deliver a service you have explicitly requested, they do not require your consent and cannot be switched off through our consent tool. You may block them using your browser controls, but doing so is likely to impair or prevent the use of significant parts of the Site.

Examples of purposes served by strictly necessary cookies include:

• Maintaining your session as you move between pages.
• Remembering items you have added to an enquiry or booking form.
• Applying security tokens to protect against cross-site request forgery.
• Storing your cookie consent preferences so we do not ask repeatedly.
• Ensuring server load is distributed appropriately to maintain Site availability.

3.2 Functional (Preference) Cookies

Functional cookies allow the Site to remember choices you make and to provide enhanced, more personalised features. They may, for example, remember your language preference or display settings. These cookies do not track your activity on other websites.

Functional cookies are optional. They remain off until you accept them through our consent tool. If you do not accept this category, the relevant personalisation features will not be available, but core Site functionality will not be affected.

3.3 Analytics (Performance) Cookies

Analytics cookies collect information about how visitors use the Site — for example, which pages are visited most often, how long visitors spend on each page and whether visitors encounter error messages. This information is used in aggregated or pseudonymised form to understand Site performance and to improve the experience for all users.

Analytics cookies are optional. They remain off until you accept them through our consent tool. Declining this category does not affect your ability to use the Site.

3.4 Marketing (Targeting) Cookies

Marketing cookies are used to deliver content and advertisements that are more relevant to your interests, to limit the number of times you see a particular advertisement and to measure the effectiveness of advertising campaigns. They may be set by us or by third-party advertising partners, and they may track your activity across multiple websites.

Marketing cookies are optional. They remain off until you accept them through our consent tool. If you decline this category, you may still see advertisements for Quorenda Lodge elsewhere online, but they will not be tailored based on your browsing behaviour collected through the Site.

4. Cookie Duration

Cookies can be classified by how long they remain on your device:

You can view the specific expiry period associated with each cookie within the detailed cookie declaration available in our on-site consent tool. We periodically review cookie lifetimes to ensure they do not exceed what is necessary for the purpose for which each cookie was set.

5. Your Consent and How We Obtain It

When you first visit the Site, a consent banner is displayed that outlines the categories of cookies we wish to use and invites you to make a choice. At that point:

• Only strictly necessary cookies are active.
• All optional categories (functional, analytics and marketing) remain inactive until you explicitly accept them.
• You may accept all optional categories at once, configure your preferences category by category, or decline all optional categories.

Your consent choices are recorded and stored so that you are not asked again on every visit. You may update or withdraw your consent at any time by accessing the consent preference centre through the cookie settings link available in the footer of every page of the Site.

Where you interact with the Site without dismissing the banner, only those cookies that are strictly necessary for the operation of the pages you visit will be active.

6. Withdrawing or Changing Your Consent

You have the right to withdraw or change your consent to optional cookies at any time and at no cost. To do so, use either of the following methods:

• Consent preference centre: Click the "Cookie Settings" link found in the footer of any page of the Site. This opens the preference centre where you can toggle individual cookie categories on or off and save your updated choices.
• Contact us directly: Send a request to info@quorendalodge.com and we will assist you in resetting your consent record.

Please note that withdrawing consent does not affect the lawfulness of any processing that took place on the basis of your earlier consent, prior to withdrawal. Following withdrawal, no new optional cookies will be placed on your device; however, cookies already present on your device will remain until they reach their individual expiry date unless you delete them using your browser controls (see Section 7).

7. Managing Cookies Through Your Browser

In addition to our on-site consent tool, most web browsers provide built-in controls that allow you to view, delete and block cookies. The exact steps vary by browser and version, but the following general options are typically available:

• View all cookies stored by a website and delete them individually or in bulk.
• Block all cookies from all websites.
• Block third-party cookies while allowing first-party cookies.
• Enable private or incognito browsing mode, in which cookies are deleted automatically when you close the browser window.
• Clear all cookies each time you close your browser.

Guidance on managing cookies in the most commonly used browsers is available directly from the browser developers:

• Google Chrome — Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox — Options > Privacy & Security > Cookies and Site Data
• Apple Safari — Preferences > Privacy > Manage Website Data
• Microsoft Edge — Settings > Cookies and site permissions > Manage and delete cookies and site data
• Opera — Settings > Advanced > Privacy & security > Site Settings > Cookies and site data

Please be aware that blocking or deleting strictly necessary cookies may impair or entirely prevent access to certain areas and features of the Site. We cannot be responsible for the consequences arising from browser-level cookie management choices you make independently of our consent tool.

8. Third-Party Cookies and Our Responsibility

Some cookies that may be set when you use the Site are placed by third parties — organisations other than . Third-party cookies may be set, for example, where we embed content from external providers (such as maps, video players or social media elements) or where we have engaged analytics or advertising service providers.

We take steps to ensure that third parties whose technologies we may use on the Site are required to adhere to appropriate standards of data handling. However, we do not have direct control over the specific cookies that third parties place or their data practices beyond the Site. For information about how those third parties collect and use data through their cookies, we direct you to their respective privacy and cookie policies.

As noted in Section 3 above, all optional categories — including those containing potential third-party technologies — remain inactive until you accept them through our consent tool. Declining optional categories therefore prevents those technologies from activating during your visit.

9. Personal Data Collected Through Cookies

Some cookies collect or generate identifiers or behavioural data that may, alone or in combination with other information, constitute personal data. Where this is the case, such data is handled in accordance with our Privacy Policy and the applicable requirements of the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We do not use cookies to collect special-category personal data and we do not use optional cookies to build profiles that are used for purposes beyond those described in Section 3 above.

Data collected through analytics cookies is processed in aggregated or pseudonymised form where practicable, and is used solely to understand and improve Site performance.

10. Casino Access and Age Verification

Quorenda Lodge operates a casino facility. The minimum age for entry to the casino is 21 years. Strictly necessary cookies may be used in connection with age verification or access control processes to support compliance with this requirement. No optional cookie category is required for, or associated with, the operation of age-gating mechanisms.

11. Updates to This Cookie Policy

We review this Cookie Policy periodically and will update it to reflect changes in the technologies we deploy, changes in applicable law or regulatory guidance, or changes in our business practices. When we make material changes, we will update the "Last reviewed" date at the top of this page.

Where any updated version of this policy requires fresh consent for previously optional categories, we will present the consent banner again so that you can review and confirm your preferences. We encourage you to visit this page from time to time to stay informed about how we use cookies.

12. Governing Law

This Cookie Policy is governed by the laws of Queensland, Australia. Any dispute arising in connection with this policy that cannot be resolved directly with us may be referred to the Office of the Australian Information Commissioner (OAIC), which provides guidance, an information-handling complaint process and published resources for individuals at www.oaic.gov.au.

13. Contact Us

If you have any questions or concerns about this Cookie Policy or the way in which we use cookies on the Site, please contact us:

We aim to respond to all privacy-related enquiries within a reasonable timeframe and, where required by law, within 30 days of receipt.